Shipping & Delivery Policy page
Thank you for choosing Dreamland & Greenfield. This Shipping Policy outlines how and when your orders will be processed, shipped, and delivered, both within India and internationally.
🚚 Domestic Shipping (India)
We offer shipping across all major cities and regions in India.
🕒 Processing Time
- Orders are processed within 1–3 business days
- Custom or bulk orders may require 3–5 business days
- Orders placed on Sundays or public holidays will be processed on the next working day
🚛 Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3–5 business days |
| Tier 2 & Tier 3 Cities | 4–7 business days |
| Remote Locations | 6–9 business days |
📦 Shipping Partners
We use reliable domestic courier services like Delhivery, DTDC, and India Post.
🌍 International Shipping
We proudly ship our products worldwide, including the USA, UK, Australia, New Zealand, Europe, South Africa, and Canada.
🕒 Processing Time
Standard orders: 2–4 business days
Customized/bulk orders: 5–7 business days
✈️ Estimated Delivery Time
| Shipping Method | Estimated Time |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
| Freight (Bulk Orders) | 10–20 business days |
Note: Shipping times may vary depending on destination customs and courier partner operations.
🚛 International Courier Partners
We partner with global carriers like DHL, UPS, FedEx, and India Post International for safe and timely delivery
💰 Shipping Charges
- Shipping charges are calculated based on product weight, delivery location, and courier service selected.
- Free shipping offers may apply for qualifying orders. Conditions will be displayed at checkout.
📦 Order Tracking
- Once your order is dispatched, you will receive a tracking number via email and/or WhatsApp
You can track your shipment in real-time via our courier partner’s tracking page
📢 Customs, Duties & Taxes (For International Orders)
- International orders may be subject to import duties, customs fees, and taxes
- These charges are not included in the product or shipping cost and must be paid by the customer upon delivery
- We provide all required customs documents to ensure a smooth clearance process
🛠 Packaging & Handling
- Bats: Bubble-wrapped, bat sleeve, reinforced carton
- Gloves/Pads: Foam-cushioned and moisture-sealed
- Accessories: Padded and boxed for transit safety
📬 Incorrect Address / Delivery Failure
- Please ensure that your shipping address is accurate while placing your order
- If the package is returned to us due to an incorrect address or delivery failure, reshipping costs will apply
🕐 Delayed Deliveries
We strive to meet estimated delivery timelines, but delays may occur due to:
- Customs hold-ups (international)
- Natural disasters, holidays, or strikes
- Courier issues beyond our control
📞 International Shipping Support
We’re with you every step of the way.
- 📧 Email: dreamlandgreenfield@gmail.com
- 📱 WhatsApp: +91- 9794449081
- 🕒 Support Hours: Monday–Saturday | 10:00 AM – 6:00 PM IST
🌎 From Meerut to the World — We Deliver More Than Gear
At Dreamland & Greenfield, we don’t just ship equipment — we deliver passion, performance, and professionalism to cricketers across the globe.
Play your best. We’ll handle the rest.
